bestcas.blogg.se - Ato z amazon

The third-party seller has charged an amount greater than the amount you authorized for your purchase.

The third-party seller does not accept the return of item in accordance with the return policy or on their own website.

You received the item, but the item was defective, damaged, or not the item depicted in the third-party seller's description.

The third-party seller failed to deliver the items within the maximum estimated delivery date communicated to you.

You can file a claim if you have placed an order on a third-party website and, after providing the third-party seller one day to address the issue, one of the following conditions applies:

Click Problem with this transaction? or Problem with this order and then click Contact Seller.

Click the Details link to view the transaction details.

Locate your order or transaction on the Overview page.

You can file an A-to-z Guarantee claim after you've contacted the third-party seller and have provided the third-party seller one calendar day to address the issue. You are eligible to receive up to $2,500 of the purchase price, including shipping charges.

Damage or loss that occurs to goods after they are delivered to the destination you provided to your seller (including a freight forwarder).

If you paid by credit card and the issuing bank has initiated a chargeback.

Prohibited items (including items violating the Amazon Payments Acceptable Use Policy).

The following items and situations are not covered by the Amazon A-to-z Guarantee: For details on A-to-z Guarantee protection for purchases made on the website, please see the About A-to-z Guarantee Help topic. The following policy applies to purchases made on third-party sites using Amazon Payments. The Amazon A-to-z Guarantee will also reimburse you if you do not receive an agreed upon refund from a third-party seller or if a third-party seller charged an amount greater than the amount you authorized for your purchase. The condition of the item you buy and its timely delivery are guaranteed under the Amazon A-to-z Guarantee. We want you to buy with confidence any time you make a purchase on the website or use Amazon Payments that's why we guarantee purchases from third-party sellers when payment is made via the website or when you use Amazon Payments for qualified purchases on third-party websites. Customer Agreement and Policies A-to-z Guarantee Protection for Buyers